Frequently Asked Questions
Q: Do you offer group discounts?
A: We sure do! Please contact us through our contact page in order to find out more!
Q: How long does the maze take to do?
A: Both our Auckland and Queenstown mazes take on average 20 - 30 minutes to complete however this differs from person to person or group to group depending on how confused or lost you get or how long it takes you to maneuver through our obstacles! There is no time limit at all so we do encourage everyone to take their time to journey through as it's not just about finding your way out but enjoying all we have to offer along the way!
Q: Is the maze suitable for young children?
A: We don't recommend Odyssey for children under 8 years of age. This is largely due to the fact that there are darker areas inside the maze (one small area is pitch black) combined with some intense sound effects and younger children, typically those under 8 years of age in our experience, can struggle with these areas. Entry isn't prohibited for this age group it just isn't recommended by us. Every child is quite different and some children of these ages love the experience, some find it a little more daunting. So entry for younger children is at the discretion of the accompanying parent or guardian after being informed of the above. Please note also that should you decide to take young children through the maze and then want an early exit therefore not completing the experience, we are unable to process any refunds so this is also something to take into consideration when deciding to go through with them or not.
Q: Do I need to book?
A: You don't require a booking to attend Odyssey ordinarily but we do like to pencil in larger groups (20+ people) so that we can ensure we are adequately staffed on the day to attend to you all and to ensure as best we can, that we don't have any other large groups come down at the same time.
Q: Do you have photos or souvenirs for sale?
A: We do have Odyssey merchandise for sale online and at both our Auckland and Queenstown mazes.
We don’t sell photos of your experience, we offer you a photo opportunity, free of charge, before you start your journey and these photos are uploaded once a month to our Odyssey Sensory Maze Auckland and Odyssey Sensory Maze Queenstown Facebook Pages.
Q: What sort of attire should I wear to the maze?
A: We suggest wearing something casual and comfortable and something you can easily maneuver in. Bear in mind we do have some physical challenges and quirky obstacles inside the maze so skirts and dresses aren’t probably the best idea!
Q: Can I wear my glasses inside the maze?
A: Yes, of course, especially if you require them to see. If you wear glasses you will just want to take extra care when inside the maze keeping your hands out in front of your face wherever you can’t see or see which way to go. Also, take extra care through our obstacles as we won’t be responsible for loss or damage to personal property inside the maze.